Denise Godreau

Commercial Transformation Executive  ·  Growth Strategy  ·  Revenue & Brand Leadership  ·  Turnaround Execution

denise.godreau@gmail.com  ·  407.493.9667  ·  linkedin.com/in/denisegodreau  ·  Bilingual: English / Spanish

Executive Summary

Senior executive with 25+ years building and transforming major travel, leisure, and hospitality businesses. Known for operating at the intersection of brand, revenue, and business strategy — integrating guest experience, pricing, demand generation, technology, and organizational culture to drive profitable growth at scale.

  • Senior commercial strategy advisor for a travel and leisure private equity portfolio representing $26B in enterprise value.
  • Delivered SeaWorld’s post-Blackfish turnaround — +15% attendance and +16% revenue in 15 months.
  • Senior commercial leader for Walt Disney World Resort, delivering multiple years of record attendance, occupancy, and revenue.
  • Founding CMO of the $4B Baha Mar integrated resort development.

Core Expertise

EBITDA Growth through Commercial Drivers Brand Strategy & Repositioning Pricing Architecture & Yield Optimization Demand Generation & Distribution AI, Digital & Performance Marketing Organizational Design & Team Building Turnaround & Crisis Recovery International & Multicultural Markets

Professional Experience

Ocean & Isla, LLC 2025–Present
Principal · Advisor & Operational Partner

Selective advisory practice providing commercial strategy and interim executive leadership to investors and CEOs in hospitality and travel. Current engagements include commercial advisory for a multibillion-dollar entertainment resort in development in Latin America, and interim CMO for an AI-enabled procurement company — including training marketing teams to integrate AI into content, competitive analysis, and brand compliance.

KSL Capital Partners · Denver, CO 2021–2024
Executive in Residence

Operating advisor across a $26B global travel and leisure portfolio, partnering with CEOs and deal teams on pricing, revenue management, branding, and distribution across North America, Europe, and Asia. Authored the Performance Marketing Playbook to grow direct bookings and higher-margin channels, improving conversion and EBITDA contribution. Advised deal teams on commercial due diligence to inform the underwriting thesis.

Holiday Inn Club Vacations · Orlando, FL 2018–2021
Chief Brand & Innovation Officer

Developed a new brand identity anchoring a long-range commercial plan and business-model transition for a major vacation-ownership business. Built direct digital marketing capabilities, improving lead quality and reducing channel cost. Co-chaired the COVID-19 Task Force; recovery plans exceeded occupancy targets by 30% within 90 days of reopening.

SeaWorld Parks & Entertainment · Orlando, FL 2017–2018
Chief Marketing Officer

Led a $1B revenue organization through the company’s post-Blackfish recovery — delivering +15% attendance, +16% revenue, +10% season-pass sales, and +7 pts brand sentiment in 15 months. Repositioned the brand through insight-driven creative and strategic media, and improved pricing architecture to strengthen EBITDA.

Baha Mar Resort · Nassau, Bahamas 2011–2015
Chief Marketing Officer · Founding Commercial Executive

Founding commercial executive for a $4B integrated resort — 2,500 rooms across four hotel brands, a casino, and world-class amenities built from the ground up. Built the complete brand from inception (culture, design, guest experience, marketing) and a 40+ person commercial team. Negotiated airlift agreements and Bahamian Ministry of Tourism relationships, developed a $30M integrated marketing plan, and managed through construction delays, cashflow crisis, and bankruptcy.

Walt Disney Parks & Resorts · Orlando, FL 1997–2009
SVP New Business · SVP Marketing · VP Marketing Strategy · Director

Senior roles driving strategy, marketing, revenue management, and new business across one of the world’s largest destinations — 30K hotel rooms, 4 theme parks, 50M guests, ~$4B in resort revenue. Member of the most senior operating team. Led all commercial drivers to multiple years of record occupancy, attendance, and revenue; designed a global multicultural strategy driving double-digit growth from underpenetrated segments; led post-9/11 demand restoration; and shepherded a $12M new-park concept to full executive approval.

Also: Interim CMO, sbe Hospitality Group (2016) · CMO, Brandman / Chapman University (2009–2011) · Earlier: Procter & Gamble and Pizza Hut International (Latin America).

Education & Governance

MBA, Harvard Business School (First-Year Honors)  ·  BS Economics, The Wharton School, University of Pennsylvania

Boards: Ocean Conservancy (Board; Executive & Audit Committees)  ·  Discover Puerto Rico (Founding Advisor since 2017)

Honors: Hispanic Executive of the Year  ·  Volunteer of the Year  ·  Marathoner (7×)  ·  Ironman 70.3 Triathlete